OA Exams

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Question 01

What is the primary purpose of an Employee Self-Service (ESS) portal?

a) To reduce employee working hours
b) To allow employees to manage their HR-related tasks like updating personal information
c) To automate payroll processes
d) To manage employee training programs

Correct Answer: b) To allow employees to manage their HR-related tasks like updating personal information

Explanation: ESS portals empower employees to handle routine HR tasks, such as updating contact information, checking leave balances, and enrolling in benefits.

Question 02

Which of the following is a key advantage of cloud-based Human Resource Information Systems (HRIS)?

a) Requires large up-front capital expenditure
b) Increased accessibility for employees and HR teams
c) Requires physical server maintenance
d) Limited to in-house usage only

Correct Answer: b) Increased accessibility for employees and HR teams

Explanation: Cloud-based HRIS systems offer the flexibility of access from anywhere with an internet connection, streamlining HR operations.

Question 03

What does the term “scope creep” refer to in project management?

a) Achieving project goals under budget
b) Gradual expansion of the project scope beyond the original objectives
c) Project scope remains unchanged
d) Reducing project tasks to meet deadlines

Correct Answer: b) Gradual expansion of the project scope beyond the original objectives

Explanation: Scope creep occurs when additional tasks or features are added to a project without proper control, often leading to delays and budget issues.

Question 04

What is the key feature of applicant tracking systems (ATS)?

a) They monitor employee performance
b) They manage applications and resumes during the recruitment process
c) They track payroll data
d) They store employee attendance records

Correct Answer: b) They manage applications and resumes during the recruitment process

Explanation: An ATS helps HR professionals streamline the hiring process by automating resume screening, managing job postings, and tracking candidate progress.

Question 05

What is the role of job descriptions in HR?

a) To calculate employee salaries
b) To define the duties and responsibilities associated with a job
c) To track employee attendance
d) To manage employee benefits

Correct Answer: b) To define the duties and responsibilities associated with a job

Explanation: Job descriptions are essential for clearly outlining the requirements, expectations, and responsibilities of a specific position, aiding in recruitment and performance evaluation.

Question 06

What is the main function of performance appraisals?

a) To evaluate employee benefits
b) To assess employee performance and provide feedback for development
c) To determine pay increases
d) To monitor company profits

Correct Answer: b) To assess employee performance and provide feedback for development

Explanation: Performance appraisals help employees understand how well they are meeting job expectations and where they can improve, fostering career development.

Question 07

Which of the following describes predictive analytics in HR?

a) Analyzing past data to predict future workforce trends
b) Collecting payroll data
c) Monitoring employee attendance in real-time
d) Managing employee benefits

Correct Answer: a) Analyzing past data to predict future workforce trends

Explanation: Predictive analytics uses historical data to forecast outcomes such as employee turnover, hiring needs, and performance trends.

Question 08

 What is the primary goal of workforce planning?

a) To reduce employee salaries
b) To ensure the organization has the right people in the right positions at the right time
c) To increase employee benefits
d) To automate payroll

Correct Answer: b) To ensure the organization has the right people in the right positions at the right time

Explanation: Workforce planning helps organizations anticipate staffing needs and align them with business goals, ensuring that talent is available when required.

Question 09

What is an indirect benefit of using HRIS?

a) Reduced software costs
b) Improved employee engagement
c) Increased hiring of new employees
d) Higher salary costs

Correct Answer: b) Improved employee engagement

Explanation: Indirect benefits of HRIS include improvements in employee morale and engagement, as HR processes become more streamlined and efficient.

Question 10

Which of the following is a key feature of a Learning Management System (LMS)?

a) It manages payroll
b) It delivers and tracks employee training programs
c) It automates benefits enrollment
d) It tracks employee attendance

Correct Answer: b) It delivers and tracks employee training programs

Explanation: An LMS allows organizations to provide, track, and manage training programs for their employees, ensuring they receive the necessary skills development.

Question 11

What is the primary objective of talent management systems (TMS)?

a) To track employee attendance
b) To manage the recruitment, development, and retention of employees
c) To calculate employee overtime
d) To automate payroll

Correct Answer: b) To manage the recruitment, development, and retention of employees

Explanation: Talent management systems help organizations attract, retain, and develop top talent, aligning their skills with business needs.

Question 12

What is the primary focus of HR benchmarking?

a) To track employee attendance
b) To compare HR performance metrics with industry standards
c) To reduce employee benefits
d) To automate HR tasks

Correct Answer: b) To compare HR performance metrics with industry standards

Explanation: HR benchmarking helps organizations evaluate their HR processes by comparing them with those of industry leaders to identify areas for improvement.

Question 13

 What is the key purpose of onboarding?

a) To evaluate employee performance
b) To integrate new hires into the company and provide necessary training
c) To calculate employee pay
d) To manage employee benefits

Correct Answer: b) To integrate new hires into the company and provide necessary training

Explanation: Onboarding helps new employees adapt to the organization by providing orientation, training, and information about company culture and policies.

Question 14

 What is the function of an HR Balanced Scorecard?

a) To track employee satisfaction
b) To measure HR’s contribution to business goals and overall performance
c) To manage payroll
d) To track employee attendance

Correct Answer: b) To measure HR’s contribution to business goals and overall performance

Explanation: The HR Balanced Scorecard evaluates how well HR activities align with and contribute to the organization’s strategic objectives.

Question 15

What is the primary focus of Lewin’s Three-Step Change Model?

a) To create an annual performance appraisal system
b) To guide organizations through the process of managing change
c) To improve employee engagement
d) To track employee benefits

Correct Answer: b) To guide organizations through the process of managing change

Explanation: Lewin’s model provides a structured approach to implementing change by moving through the steps of unfreezing, changing, and refreezing.

Question 16

What does the term “best-of-breed” refer to in HR systems?

a) Using a single vendor for all HR functions
b) Selecting specialized HR software from multiple vendors for specific functions
c) Focusing only on payroll systems
d) Eliminating employee evaluations

Correct Answer: b) Selecting specialized HR software from multiple vendors for specific functions

Explanation: The best-of-breed approach involves choosing the best software solutions for different HR functions, often from multiple vendors.

Question 17

What is the role of compliance reporting in HRIS?

a) To track employee attendance
b) To ensure that HR processes comply with legal and regulatory requirements
c) To manage employee benefits
d) To calculate employee salaries

Correct Answer: b) To ensure that HR processes comply with legal and regulatory requirements

Explanation: Compliance reporting helps organizations meet regulatory obligations by tracking and reporting on areas such as equal employment, benefits, and safety.

Question 18

What is the primary goal of using workforce analytics in HR?

a) To track employee pay
b) To provide data-driven insights that improve decision-making related to HR functions
c) To calculate employee bonuses
d) To reduce employee training costs

Correct Answer: b) To provide data-driven insights that improve decision-making related to HR functions

Explanation: Workforce analytics involves analyzing data to predict and improve outcomes in areas such as recruitment, retention, and performance.

Question 19

Which of the following is an example of indirect costs associated with HRIS implementation?

a) Software licensing fees
b) Employee downtime during training
c) Server maintenance
d) Payroll processing costs

Correct Answer: b) Employee downtime during training

Explanation: Indirect costs often include the loss of productivity during the training period, while employees learn to use the new system.

Question 20

What does the term “succession planning” refer to in HR?

a) Planning for employee terminations
b) Identifying and developing employees for key leadership positions in the future
c) Automating payroll processes
d) Reducing employee benefits

Correct Answer: b) Identifying and developing employees for key leadership positions in the future

Explanation: Succession planning helps organizations prepare for future leadership needs by identifying and grooming high-potential employees for advancement.

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