OA Exams

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Question 01

A manager notices that the team lacks collaboration and decides to organize team-building exercises. Which management technique does this resemble?

a) Performance management
b) Task management
c) Participative management
d) Strategic management

Correct Answer: c) Participative management

Explanation: Participative management involves fostering collaboration and team involvement in decision-making.

Question 02

A company is struggling with employee retention. The leadership implements a system to reward employees for long-term commitment. Which motivational theory does this align with?

a) Maslow’s Hierarchy of Needs
b) Herzberg’s Two-Factor Theory
c) McClelland’s Theory of Needs
d) Vroom’s Expectancy Theory

Correct Answer: d) Vroom’s Expectancy Theory

Explanation: Vroom’s Expectancy Theory emphasizes the role of rewards in motivating long-term commitment.

Question 03

 A student believes that because they received one bad grade, they will fail the semester. What fallacy is this an example of?

a) Hasty generalization
b) False dilemma
c) Slippery slope
d) Post hoc fallacy

Correct Answer: c) Slippery slope

Explanation: The student is assuming that one bad grade will lead to total failure, characteristic of the slippery slope fallacy.

Question 04

A company decides to focus on improving product quality by enhancing its production processes. Which change management model would be most effective?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: d) McKinsey 7-S Model

Explanation: The McKinsey 7-S Model is ideal for aligning internal systems to improve product quality.

Question 05

A manager notices that some employees are unmotivated and decides to give them more challenging tasks to enhance engagement. Which motivational theory does this align with?

a) Maslow’s Hierarchy of Needs
b) Herzberg’s Two-Factor Theory
c) McClelland’s Theory of Needs
d) Vroom’s Expectancy Theory

Correct Answer: c) McClelland’s Theory of Needs

Explanation: McClelland’s Theory emphasizes achievement as a key motivator, encouraging employees to reach their full potential through challenging tasks.

Question 06

A person argues that because they were late to one meeting, they will lose their job. What fallacy is this?

a) Hasty generalization
b) False dilemma
c) Slippery slope
d) Post hoc fallacy

Correct Answer: c) Slippery slope

Explanation: The person is assuming that one event (being late) will lead to extreme consequences, characteristic of the slippery slope fallacy.

Question 07

A company decides to restructure its workflow to enhance efficiency. Which change management model would be most appropriate?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: d) McKinsey 7-S Model

Explanation: The McKinsey 7-S Model is useful for aligning systems and structures to improve efficiency.

Question 08

A manager decides to provide employees with opportunities for personal growth and development to improve job satisfaction. Which motivational theory does this align with?

a) Maslow’s Hierarchy of Needs
b) Herzberg’s Two-Factor Theory
c) McClelland’s Theory of Needs
d) Vroom’s Expectancy Theory

Correct Answer: b) Herzberg’s Two-Factor Theory

Explanation: Herzberg’s theory emphasizes personal growth and job satisfaction through opportunities for development.

Question 09

A student assumes that because they didn’t participate in one class discussion, they will fail the course. What fallacy does this represent?

a) Slippery slope
b) Hasty generalization
c) False dilemma
d) Post hoc fallacy

Correct Answer: a) Slippery slope

Explanation: The student assumes that one missed participation will lead to inevitable failure, characteristic of the slippery slope fallacy.

Question 10

A company decides to focus on improving communication among team members. Which change management model would be most appropriate?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: b) Lewin’s Change Management Model

Explanation: Lewin’s model is effective in guiding changes related to organizational culture, such as improving communication.

Question 11

A manager provides regular feedback to ensure that employees meet their goals. What management technique does this resemble?

a) Micromanagement
b) Task management
c) Performance management
d) Strategic management

Correct Answer: c) Performance management

Explanation: Performance management involves setting clear expectations and providing feedback to ensure goals are met.

Question 12

 A person believes that because they succeeded in one area of their job, they will always perform well. What fallacy is this an example of?

a) Hasty generalization
b) False dilemma
c) Slippery slope
d) Post hoc fallacy

Correct Answer: a) Hasty generalization

Explanation: The person is making a broad assumption about their future performance based on one success.

Question 13

A company decides to implement a system to hold employees accountable for their tasks. Which change management model would be most appropriate?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: c) ADKAR Model

Explanation: The ADKAR Model focuses on individual awareness and accountability, making it ideal for improving accountability within teams.

Question 14

A student believes that because they failed one quiz, they will never pass the course. What fallacy does this represent?

a) Slippery slope
b) Hasty generalization
c) False dilemma
d) Post hoc fallacy

Correct Answer: a) Slippery slope

Explanation: The student assumes that one failure will lead to inevitable long-term failure, characteristic of the slippery slope fallacy.

Question 15

A manager decides to implement a new rewards system to increase employee motivation. Which motivational theory does this align with?

a) Maslow’s Hierarchy of Needs
b) Herzberg’s Two-Factor Theory
c) McClelland’s Theory of Needs
d) Vroom’s Expectancy Theory

Correct Answer: d) Vroom’s Expectancy Theory

Explanation: Vroom’s theory emphasizes the importance of rewards and recognition in motivating employees.

Question 16

A person assumes that because one event happened after another, the first event must have caused the second. What fallacy is this?

a) Post hoc fallacy
b) Slippery slope
c) False dilemma
d) Hasty generalization

Correct Answer: a) Post hoc fallacy

Explanation: The post hoc fallacy assumes a causal relationship between two events simply because they occur in sequence.

Question 17

A company decides to improve customer satisfaction by focusing on employee engagement. Which change management model would be most appropriate?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: c) ADKAR Model

Explanation: The ADKAR Model emphasizes individual engagement, making it effective for improving employee satisfaction.

Question 18

A student argues that because they missed one assignment, they will fail the semester. What fallacy is this an example of?

a) Slippery slope
b) Hasty generalization
c) False dilemma
d) Post hoc fallacy

Correct Answer: a) Slippery slope

Explanation: The student assumes that missing one assignment will lead to inevitable failure, characteristic of the slippery slope fallacy.

Question 19

A company decides to offer employees flexible work hours to increase job satisfaction. Which motivational theory does this align with?

a) Maslow’s Hierarchy of Needs
b) Herzberg’s Two-Factor Theory
c) McClelland’s Theory of Needs
d) Vroom’s Expectancy Theory

Correct Answer: b) Herzberg’s Two-Factor Theory

Explanation: Herzberg’s theory emphasizes job satisfaction through autonomy, such as flexible work hours.

Question 20

A manager implements a new system where employees are held accountable for their part in projects. Which management technique does this resemble?

a) Task management
b) Micromanagement
c) Performance management
d) Strategic management

Correct Answer: c) Performance management

Explanation: Performance management involves ensuring accountability and meeting objectives through feedback and performance evaluations.

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