OA Exams

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  • November 29, 2024

Question 21

Which type of conflict style involves compromising where both parties give up something to reach a resolution?

a) Competition
b) Compromise
c) Avoidance
d) Collaboration

Answer: b) Compromise

Explanation:
In a compromise, both parties agree to make concessions, allowing them to reach a middle-ground solution where neither fully wins or loses.

Question 22

Which negotiation style is characterized by a focus on asserting one’s own needs over the needs of others?

a) Collaboration
b) Competition
c) Accommodation
d) Avoidance

Answer: b) Competition

Explanation:
In a competitive negotiation style, the focus is on winning and asserting one’s own interests, often at the expense of the other party's needs.

Question 23

Which BCG matrix quadrant describes a product with low market share in a slow-growing industry?

a) Star
b) Cash cow
c) Question mark
d) Dog

Answer: d) Dog

Explanation:
A dog is a product with low market share in a mature industry, indicating little growth potential. These products typically require divestment or minimal attention.

Question 24

Which growth strategy focuses on introducing new products into existing markets?

a) Diversification
b) Market penetration
c) Market development
d) Product development

Answer: d) Product development

Explanation:
Product development focuses on creating new products to introduce into existing markets, aiming to cater to current customers' evolving needs and preferences.

Question 25

What is the primary function of Porter’s Five Forces model?

a) To analyze the competitive forces that shape an industry
b) To develop a marketing plan for a company
c) To identify gaps in a company’s product line
d) To determine customer satisfaction levels

Answer: a) To analyze the competitive forces that shape an industry

Explanation:
Porter's Five Forces model is a strategic tool used to evaluate the forces that impact an industry's profitability and competition, such as supplier power and threat of new entrants.

Question 26

Which term refers to a business model where fraudulent practices profit from recruitment fees of those lower in the hierarchy?

a) Price fixing
b) Predatory pricing
c) Pyramid scheme
d) Competitive pricing

Answer: c) Pyramid scheme

Explanation:
A pyramid scheme is an illegal business model where individuals make money primarily by recruiting others into the scheme, with earnings coming from recruitment fees rather than actual product sales.

Question 27

What is the primary focus of guerrilla marketing?

a) Traditional advertising in mainstream media
b) Engaging customers through conventional methods
c) Using innovative, unconventional promotional tactics
d) Providing steep discounts to attract customers

Answer: c) Using innovative, unconventional promotional tactics
Explanation:
Guerrilla marketing relies on creative, often low-cost methods to engage customers in memorable a

Answer: c) Using innovative, unconventional promotional tactics

Explanation:
Guerrilla marketing relies on creative, often low-cost methods to engage customers in memorable and unique ways, typically outside of traditional advertising channels.

nd unique ways, typically outside of traditional advertising channels.

Question 28

Which type of market segmentation is based on the benefits a customer seeks from a product?

a) Demographic segmentation
b) Behavioral segmentation
c) Product-related segmentation
d) Geographic segmentation

Answer: c) Product-related segmentation

Explanation:
Product-related segmentation focuses on the specific benefits that consumers seek from a product, grouping customers based on their desired product features or solutions.

Question 29

What is the main goal of the promotional element in the marketing mix?

a) To distribute products to new regions
b) To determine the pricing strategy
c) To influence and inform customers about the product
d) To improve customer satisfaction

Answer: c) To influence and inform customers about the product

Explanation:
Promotion is one of the four Ps of the marketing mix, and its primary goal is to communicate with customers, influence their buying decisions, and inform them about product features.

Question 30

Which term refers to a product that is intentionally designed to be replaced frequently by the consumer?

a) Planned obsolescence
b) Penetration pricing
c) Product bundling
d) Price gouging

Answer: a) Planned obsolescence

Explanation:
Planned obsolescence is when a product is designed with a limited useful life, prompting consumers to replace it more frequently, which drives repeat sales.

Question 31

What is the main purpose of secondary marketing research?

a) To collect real-time data through surveys and experiments
b) To validate primary research data
c) To gather pre-existing data for marketing decisions
d) To develop customized products for niche markets

Answer: c) To gather pre-existing data for marketing decisions

Explanation:
Secondary marketing research involves gathering data that has already been collected for other purposes, such as industry reports, and using it to inform marketing strategies.

Question 32

Which pricing strategy is designed to attract customers to the store by offering items at below-market prices?

a) Leader pricing
b) Price skimming
c) Penetration pricing
d) Bundling

Answer: a) Leader pricing

Explanation:
Leader pricing involves offering certain products at below-market prices to draw customers into the store, with the expectation that they will purchase other items.

Question 33

In which stage of the product life cycle is profit high but begins to decline due to increasing competition?

a) Introduction
b) Growth
c) Maturity
d) Decline

Answer: c) Maturity

Explanation:
In the maturity stage, sales are high but profits may start to decline due to competition and market saturation, leading to price pressure and reduced margins.

Question 34

What is a characteristic of a “star” product in the BCG matrix?

a) High market share in a slow-growing industry
b) Low market share in a slow-growing industry
c) High market share in a fast-growing industry
d) Low market share in a fast-growing industry

Answer: c) High market share in a fast-growing industry

Explanation:
A "star" product in the BCG matrix is one with high market share in a rapidly growing industry, requiring investment to maintain its position but offering high potential returns.

Question 35

What does the marketing mix, often referred to as the 4 Ps, consist of?

a) Price, place, promotion, product
b) Price, people, processes, performance
c) Price, profit, positioning, product
d) Price, place, people, performance

Correct Answer: b) **

Explanatio

Answer: a) Price, place, promotion, product

Explanation:
The marketing mix includes the four key elements: price, place, promotion, and product, which together form the strategy for marketing a product or service to consumers.

n: The ** operator is used for exponentiation, raising a number to the power of another.

Question 36

Which segmentation strategy divides customers based on their lifestyles, activities, and opinions?

a) Demographic segmentation
b) Behavioral segmentation
c) Psychographic segmentation
d) Geographic segmentation

Answer: c) Psychographic segmentation

Explanation:
Psychographic segmentation divides customers based on lifestyle factors, attitudes, values, and opinions, helping marketers better understand their motivations and preferences.

Question 37

What is the term used to describe straightforward, low-involvement purchase decisions?

a) Routine problem-solving
b) Limited problem-solving
c) Extended problem-solving
d) Evaluative decision-making

Answer: a) Routine problem-solving

Explanation:
Routine problem-solving refers to habitual, low-involvement purchases that require little thought or effort, such as buying everyday items like toothpaste or milk.

Question 38

What is the main purpose of competitive pricing?

a) To undercut competitors by pricing lower than the market average
b) To establish a high price to create prestige
c) To set prices based on production costs
d) To price products relative to competitors’ offerings

Answer: d) To price products relative to competitors’ offerings

Explanation:
Competitive pricing sets the price of a product based on the prices of similar products offered by competitors, ensuring it remains attractive to price-sensitive customers.

Question 39

Which market segmentation approach is based on dividing the market by age, income, and education level?

a) Behavioral segmentation
b) Psychographic segmentation
c) Geographic segmentation
d) Demographic segmentation

Answer: d) Demographic segmentation

Explanation:
Demographic segmentation divides the market based on measurable characteristics like age, income, and education level, allowing marketers to target specific customer groups.

Question 40

Which type of marketing research involves observing customers in their natural environment to gather insights?

a) Survey research
b) Focus groups
c) Behavioral observation
d) Social listening

Answer: c) Behavioral observation

Explanation:
Behavioral observation research involves watching customers interact with products or services in their natural settings, providing insights into their behaviors and preferences.

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