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web.groovymark@gmail.com
- November 26, 2024
Question 01
Which of the following is not one of the four main levels of organizational ethics?
- a) Societal issues
- b) Stakeholder issues
- c) Personal interests
- d) Internal policy issues
Correct Answer: c) Personal interests
Explanation: The four main levels of organizational ethics are societal issues, stakeholder issues, internal policy issues, and personal issues, not personal interests.
Question 02
Societal issues in organizational ethics primarily concern which of the following?
- a) Internal relationships within the organization
- b) Treating employees fairly
- c) Concerns relating to the world as a whole
- d) Performance tracking and measurement
Correct Answer: c) Concerns relating to the world as a whole
Explanation: Societal issues address ethical concerns that impact society at large and reflect an organization’s care and concern for individuals.
Question 03
Stakeholder issues refer to policies that affect which of the following groups?
- a) Only employees
- b) Only customers
- c) Customers, employees, suppliers, and the community
- d) Only shareholders
Correct Answer: c) Customers, employees, suppliers, and the community
Explanation: Stakeholder issues encompass a broad range of groups that are affected by the organization's policies and actions.
Question 04
Internal policy issues primarily deal with which of the following?
- a) Market competition
- b) External public relations
- c) Fairness in management and employee participation
- d) Product development strategies
Correct Answer: c) Fairness in management and employee participation
Explanation: Internal policy issues focus on the relationships and fairness between the organization and its employees.
Question 05
Personal issues in organizational ethics primarily concern which behavior?
- a) External business practices
- b) The treatment of individuals within the organization
- c) Product quality
- d) Marketing strategies
Correct Answer: b) The treatment of individuals within the organization
Explanation: Personal issues relate to how individuals treat each other within the organization, including behaviors like gossiping and credit-taking.
Question 06
What is the primary function of the Marketing department in an organization?
- a) Overseeing employee relations
- b) Conducting customer and market research
- c) Managing financial records
- d) Developing new products
Correct Answer: b) Conducting customer and market research
Explanation: The Marketing department is responsible for understanding the market and identifying target customers to drive sales.
Question 07
Which of the following is a key ethical concern in Marketing?
- a) Labor law compliance
- b) Audience targeting procedures
- c) Financial reporting accuracy
- d) Internal training programs
Correct Answer: b) Audience targeting procedures
Explanation: Ethical concerns in Marketing often revolve around how customer data is collected and used for targeting purposes.
Question 08
Human Resources is primarily responsible for which of the following functions?
- a) Conducting financial audits
- b) Overseeing product development
- c) Labor law compliance and employee relations
- d) Marketing strategies
Correct Answer: c) Labor law compliance and employee relations
Explanation: HR focuses on managing employee-related functions, ensuring compliance with laws, and maintaining positive employee relations.
Question 09
What is an ethical concern related to Human Resources practices?
- a) Product pricing strategies
- b) Labor laws and compliance
- c) Brand management
- d) Customer service policies
Correct Answer: b) Labor laws and compliance
Explanation: HR ethical concerns include ensuring compliance with labor laws and fair hiring practices.
Question 10
The main focus of Research and Development (R&D) in an organization is:
- a) Financial management
- b) Customer service
- c) Product improvisation and new product development
- d) Marketing strategies
Correct Answer: c) Product improvisation and new product development
Explanation: R&D is dedicated to improving existing products and creating new ones to meet market demands.
Question 11
What is a significant ethical concern for the Research and Development department?
- a) Customer service
- b) Product integrity and regulatory compliance
- c) Employee training programs
- d) Sales strategies
Correct Answer: b) Product integrity and regulatory compliance
Explanation: R&D must ensure that products meet integrity standards and comply with regulatory requirements.
Question 12
Which duty falls under the Accounting and Finance department?
- a) Conducting market research
- b) Developing new products
- c) Financial reporting and controls
- d) Overseeing employee recruitment
Correct Answer: c) Financial reporting and controls
Explanation: The Accounting and Finance department manages financial records, reporting, and compliance with regulations.
Question 13
What is a key ethical concern for the Accounting and Finance department?
- a) Market competition
- b) Fiscal transparency
- c) Product development
- d) Employee training
Correct Answer: b) Fiscal transparency
Explanation: Ethical concerns in Accounting and Finance focus on maintaining transparency and accountability in financial practices.
Question 14
The Information Technology department is primarily responsible for
- a) Marketing strategies
- b) Product development
- c) Infrastructure and functionality
- d) Employee recruitment
Correct Answer: c) Infrastructure and functionality
Explanation: The IT department manages the technology infrastructure and ensures it functions properly to support organizational goals.
Question 15
Which of the following is a significant ethical concern for Information Technology?
- a) Marketing ethics
- b) Privacy considerations and data security
- c) Financial auditing
- d) Labor law compliance
Correct Answer: b) Privacy considerations and data security
Explanation: IT ethics focus on ensuring that user data is protected and privacy is maintained within the organization.
Question 16
Which cultural archetype is characterized by family orientation, mentoring, and nurturing?
- a) Clan Culture
- b) Market Culture
- c) Hierarchy Culture
- d) Adhocracy Culture
Correct Answer: a) Clan Culture
Explanation: Clan culture emphasizes internal relationships, nurturing, and participation, akin to a family environment.
Question 17
Adhocracy culture is best described as:
- a) Focused on control and efficiency
- b) Dynamic, entrepreneurial, and innovative
- c) Structured and bureaucratic
- d) Results-oriented and competitive
Correct Answer: b) Dynamic, entrepreneurial, and innovative
Explanation: Adhocracy culture encourages creativity and responsiveness to external changes, fostering an innovative environment.
Question 18
Hierarchy culture primarily emphasizes:
- a) Flexibility and creativity
- b) Structure, control, and efficiency
- c) Competition and achievement
- d) Teamwork and collaboration
Correct Answer: b) Structure, control, and efficiency
Explanation: Hierarchical cultures are characterized by a clear structure and established procedures to ensure efficiency.
Question 19
What is a defining characteristic of market culture?
- a) Flexibility and collaboration
- b) Focus on internal relationships
- c) Results-oriented and competitive
- d) Nurturing and mentoring
Correct Answer: c) Results-oriented and competitive
Explanation: Market culture emphasizes achieving goals, competition, and profitability over other organizational aspects.
Question 20
The McKinsey 7-S Model includes which of the following elements?
- a) Structure, Systems, Style, Staff, Skills, Strategy
- b) Marketing, Management, Money, Manpower, Methods, Metrics
- c) Products, People, Policies, Procedures, Profit
- d) Culture, Competition, Customers, Capacity, Communication
Correct Answer: a) Structure, Systems, Style, Staff, Skills, Strategy
Explanation: The McKinsey 7-S Model is a framework that analyzes seven internal aspects of an organization that need alignment to achieve objectives.
