OA Exams

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Question 21

What is ‘undue hardship’ in the context of reasonable accommodation?

a) An expense that is easily absorbed by the employer
b) A significant difficulty or expense imposed on an employer in making an accommodation for an employee
c) A minor inconvenience for the company
d) The burden of hiring employees with disabilities

Correct Answer: b) A significant difficulty or expense imposed on an employer in making an accommodation for an employee

Explanation: Undue hardship refers to a substantial burden on the employer that makes it difficult or costly to implement accommodations for employees with disabilities.

Question 22

What is ‘race-coded job channeling’?

a) Steering applicants to certain jobs based on their qualifications
b) Steering minority applicants to less desirable jobs based on racial preferences
c) A process of encouraging diversity in specific job roles
d) An affirmative action strategy for hiring

Correct Answer: b) Steering minority applicants to less desirable jobs based on racial preferences

Explanation: Race-coded job channeling occurs when employers direct minority applicants toward lower-status jobs, regardless of their skills and qualifications, perpetuating inequality in the workplace.

Question 23

What is the ‘glass escalator’ effect?

a) The tendency for women to advance faster in male-dominated industries
b) The rapid promotion of men in female-dominated professions
c) A strategy to ensure equal pay for women
d) A policy that helps women break through barriers in leadership positions

Correct Answer: b) The rapid promotion of men in female-dominated professions

Explanation: The glass escalator refers to the phenomenon where men in female-dominated professions, such as nursing or teaching, tend to be promoted quickly into leadership roles.

Question 24

What is ‘sticky floors’?

a) A situation where women are clustered in lower-level positions with limited upward mobility
b) A metaphor for the challenges men face in female-dominated professions
c) A policy that ensures equal pay for women and minorities
d) A barrier that prevents women from entering male-dominated industries

Correct Answer: a) A situation where women are clustered in lower-level positions with limited upward mobility

Explanation: Sticky floors refer to the barriers that keep women and minorities in low-level positions, preventing them from moving up in the organizational hierarchy.

Question 25

What is ‘gender role socialization’?

a) The process by which individuals choose their gender identity
b) The societal process that shapes expectations about acceptable behaviors for men and women
c) A legal framework for enforcing gender equality in the workplace
d) The act of resisting traditional gender roles

Correct Answer: b) The societal process that shapes expectations about acceptable behaviors for men and women

Explanation: Gender role socialization refers to how societal institutions, such as family, media, and education, influence individuals' perceptions of what behaviors are appropriate for men and women.

Question 26

What is ‘social identity theory’?

a) A theory that explores how people behave in groups
b) A theory about how individuals derive a sense of self based on their membership in social groups
c) A method for classifying social hierarchies in organizations
d) A theory explaining individual performance in the workplace

Correct Answer: b) A theory about how individuals derive a sense of self based on their membership in social groups

Explanation: Social identity theory examines how individuals categorize themselves and others based on group membership, which can lead to in-group favoritism and out-group bias.

Question 27

What is ‘symbolic ethnicity’?

a) The public display of one’s ethnic identity only during specific occasions
b) A deep commitment to cultural heritage
c) A form of ethnic pride that affects daily life
d) The rejection of one’s cultural background in favor of mainstream identity

Correct Answer: a) The public display of one's ethnic identity only during specific occasions

Explanation: Symbolic ethnicity refers to a superficial expression of ethnic identity that is invoked in certain contexts, such as holidays or festivals, without influencing daily life.

Question 28

What is ‘ethnic identity’?

a) The rejection of one’s cultural heritage
b) A shared cultural heritage or national origin that defines part of an individual’s self-concept
c) A social theory about race
d) A legal requirement to identify with one’s ethnicity

Correct Answer: b) A shared cultural heritage or national origin that defines part of an individual’s self-concept

Explanation: Ethnic identity refers to the sense of belonging to a particular ethnic group, which can influence an individual's attitudes, behaviors, and worldview.

Question 29

What is ‘internalized ableism’?

a) The belief that people with disabilities are superior
b) A form of internalized oppression where people with disabilities accept negative societal beliefs about their own worth and abilities
c) A legal strategy for advocating for people with disabilities
d) The process of overcoming societal bias against disabilities

Correct Answer: b) A form of internalized oppression where people with disabilities accept negative societal beliefs about their own worth and abilities

Explanation: Internalized ableism occurs when individuals with disabilities adopt the negative stereotypes and biases society holds about their abilities, which can limit their potential and self-esteem.

Question 30

What is ‘affinity or employee resource groups’?

a) Social organizations at work designed to promote social events
b) Informal social organizations at work composed of demographically similar members and their allies
c) Formalized recruitment strategies for diverse employees
d) A group focused on training employees in diversity management

Correct Answer: b) Informal social organizations at work composed of demographically similar members and their allies

Explanation: Affinity or employee resource groups are employee-led groups that support people with shared identities, such as race, gender, or sexual orientation, to foster inclusion and support in the workplace.

Question 31

What is ‘brain drain’?

a) The loss of skilled workers due to illness
b) The loss of highly educated and skilled workers to other countries
c) The decline in mental ability due to long working hours
d) The transfer of knowledge between departments

Correct Answer: b) The loss of highly educated and skilled workers to other countries

Explanation: Brain drain refers to the emigration of talented and highly educated individuals from one country to another, often in search of better opportunities.

Question 32

 What does ‘marginalized’ mean in diversity discussions?

a) People who are celebrated for their achievements
b) Individuals or groups that are treated as less important or pushed to the edges of society
c) People who are at the center of organizational decision-making
d) Employees who receive special privileges

Correct Answer: b) Individuals or groups that are treated as less important or pushed to the edges of society

Explanation: Marginalized refers to individuals or groups who are excluded from full participation in society or the workplace, often due to race, gender, disability, or other identity characteristics.

Question 33

What is ‘disparate impact’?

a) Intentional discrimination against a specific group
b) A neutral employment policy that unintentionally disadvantages people from a protected class
c) A strategy for promoting diversity in the workplace
d) A legal policy ensuring that everyone is treated equally

Correct Answer: b) A neutral employment policy that unintentionally disadvantages people from a protected class

Explanation: Disparate impact occurs when an apparently neutral employment policy disproportionately affects a group based on race, gender, or another protected class, without intent to discriminate.

Question 34

What is ‘religious fundamentalism’?

a) The belief in equal rights for all religions
b) A strict adherence to one set of religious teachings as the ultimate truth
c) A flexible interpretation of religious doctrine
d) A belief that religion should be separated from the workplace

Correct Answer: b) A strict adherence to one set of religious teachings as the ultimate truth

Explanation: Religious fundamentalism refers to the belief that there is one true set of religious teachings that must be followed, often with little tolerance for other perspectives.

Question 35

What is ‘structured interviews’?

a) Interviews that allow for open-ended questions and free-flowing conversation
b) A series of job-related questions with pre-determined answers that are consistently applied across all candidates
c) Interviews that focus only on a candidate’s personality
d) Informal interviews conducted over a casual setting

Correct Answer: b) A series of job-related questions with pre-determined answers that are consistently applied across all candidates

Explanation: Structured interviews use standardized questions and scoring to ensure that all candidates are assessed fairly and consistently, reducing bias in the hiring process.

Question 36

What is ‘hostile environment harassment’?

a) Any form of workplace disagreement
b) Unwelcome conduct that unreasonably interferes with job performance or creates an intimidating, hostile, or offensive work environment
c) Casual joking in the office
d) A competitive work environment where employees feel pressure

Correct Answer: b) Unwelcome conduct that unreasonably interferes with job performance or creates an intimidating, hostile, or offensive work environment

Explanation: Hostile environment harassment occurs when behavior or conditions in the workplace create a climate of intimidation, hostility, or discomfort that affects employees' ability to work.

Question 37

What is ‘the sandwich generation’?

a) A generation of workers who prefer fast food
b) People who are responsible for caring for both their children and aging parents at the same time
c) A group of workers who are stuck between job promotions
d) Employees who juggle multiple part-time jobs

Correct Answer: b) People who are responsible for caring for both their children and aging parents at the same time

Explanation: The sandwich generation refers to individuals who are "sandwiched" between caregiving responsibilities for their children and elderly parents, often creating financial and emotional stress.

Question 38

What is ‘constructive discharge’?

a) When an employee is let go due to poor performance
b) When an employer creates intolerable working conditions that force an employee to resign
c) A method for offering severance pay
d) A voluntary resignation due to a change in career

Correct Answer: b) When an employer creates intolerable working conditions that force an employee to resign

Explanation: Constructive discharge happens when an employer deliberately creates such poor working conditions that a reasonable person feels they have no choice but to quit.

Question 39

 What is ‘gendered organizational culture’?

a) An organizational culture that enforces equal treatment of all genders
b) A culture that rewards employees who prioritize job responsibilities over family commitments
c) A workplace where gender roles are disregarded
d) An environment where all employees are judged by their merits regardless of gender

Correct Answer: b) A culture that rewards employees who prioritize job responsibilities over family commitments

Explanation: Gendered organizational cultures often reward behaviors that align with traditional male roles, such as prioritizing work over personal life, which can disadvantage women or those with caregiving responsibilities.

Question 40

What is the ‘glass cliff’ effect?

a) When women in leadership positions face more scrutiny than their male counterparts
b) When women are placed in leadership roles during times of crisis, increasing their chances of failure
c) A situation where women are excluded from leadership roles
d) A strategy to promote women into higher-paying jobs

Correct Answer: b) When women are placed in leadership roles during times of crisis, increasing their chances of failure

Explanation: The glass cliff refers to the tendency for women to be appointed to leadership positions in organizations that are in crisis, which makes their success more difficult and failure more likely.

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