-
web.groovymark@gmail.com
- December 3, 2024
Question 01
What is the primary purpose of a 360° appraisal in HR evaluations?
a) To allow managers to evaluate their employees’ performance
b) To involve feedback from multiple sources in an employee’s evaluation
c) To ensure that only peers rate employee performance
d) To focus on external customer feedback
Correct Answer: b) To involve feedback from multiple sources in an employee's evaluation
Explanation: A 360° appraisal collects feedback from managers, peers, subordinates, and sometimes external sources, providing a comprehensive evaluation of the employee.
Question 02
What is the primary function of an applicant-tracking system (ATS)?
a) To monitor employee attendance
b) To track the performance of current employees
c) To manage the recruitment process electronically
d) To create schedules for training programs
Correct Answer: c) To manage the recruitment process electronically
Explanation: An ATS is designed to assist HR professionals in managing the recruitment process by tracking applicants through various stages.
Question 03
What is adaptive maintenance in the context of HR technology systems?
a) Fixing software bugs
b) Implementing software updates to adjust to new business or environmental changes
c) Developing a new HRIS from scratch
d) Providing training for new employees
Correct Answer: b) Implementing software updates to adjust to new business or environmental changes
Explanation: Adaptive maintenance focuses on updating software in response to changing business needs or environmental factors.
Question 04
What is the role of an adaptive learning platform in employee training?
a) It delivers the same content to all trainees
b) It adapts learning activities and content based on trainee needs
c) It requires employees to learn at a fixed pace
d) It is only used for in-person training programs
Correct Answer: b) It adapts learning activities and content based on trainee needs
Explanation: An adaptive learning platform uses AI to modify the learning experience for each individual, allowing for personalized training paths.
Question 05
What does the term “adverse impact” refer to in HR practices?
a) Intentional discrimination against certain groups
b) A neutral employment practice that unintentionally negatively affects a protected class
c) The result of poor management decisions
d) The failure of a training program
Correct Answer: b) A neutral employment practice that unintentionally negatively affects a protected class
Explanation: Adverse impact occurs when a seemingly neutral employment practice disproportionately affects members of a protected group.
Question 06
What is the purpose of the Age Discrimination in Employment Act (ADEA)?
a) To provide flexible working hours for older employees
b) To prevent discrimination against employees over the age of 40
c) To offer higher wages to older workers
d) To encourage early retirement for senior employees
Correct Answer: b) To prevent discrimination against employees over the age of 40
Explanation: The ADEA was enacted to protect workers aged 40 and above from employment discrimination based on age.
Question 07
What is a balanced scorecard used for in HR management?
a) To calculate employee wages
b) To evaluate organizational performance from multiple perspectives
c) To monitor employee attendance
d) To compare HR processes across industries
Correct Answer: b) To evaluate organizational performance from multiple perspectives
Explanation: The balanced scorecard measures organizational performance from various perspectives, including financial, customer, internal processes, and learning and growth.
Question 08
Which of the following is a primary feature of cloud computing in HRIS?
a) Hardware must be installed on-site
b) HRIS functionality is accessed over the Internet
c) Data must be entered manually
d) Only large companies can use it
Correct Answer: b) HRIS functionality is accessed over the Internet
Explanation: Cloud computing allows organizations to access HRIS features via the Internet, eliminating the need for on-site hardware.
Question 09
What is the main objective of a benefit-cost analysis (BCA) when evaluating HR technology investments?
a) To determine the cost of employee benefits
b) To evaluate the financial return on implementing a new system
c) To monitor training completion rates
d) To reduce the number of applicants
Correct Answer: b) To evaluate the financial return on implementing a new system
Explanation: BCA helps organizations assess the costs and benefits of implementing new systems, ensuring the investment provides a positive return.
Question 10
What is the primary goal of an employee self-service (ESS) HR portal?
a) To allow employees to access their own HR-related information
b) To automate the recruitment process
c) To facilitate payroll processing
d) To provide managers with training resources
Correct Answer: a) To allow employees to access their own HR-related information
Explanation: ESS portals empower employees to manage personal HR information such as benefits, payroll, and time off.
Question 11
What is the primary goal of an artificial intelligence (AI) system in HR processes?
a) To replace HR staff
b) To automate repetitive HR tasks and provide predictive insights
c) To reduce the need for employee evaluations
d) To eliminate training programs
Correct Answer: b) To automate repetitive HR tasks and provide predictive insights
Explanation: AI systems help streamline HR tasks by automating processes such as resume screening, performance evaluations, and workforce analytics.
Question 12
What is a common benefit of using HR dashboards?
a) They automatically train employees
b) They provide visual representations of key HR metrics for managers
c) They increase employee satisfaction directly
d) They eliminate the need for HR staff
Correct Answer: b) They provide visual representations of key HR metrics for managers
Explanation: HR dashboards offer visual insights into critical HR data such as employee performance, turnover, and diversity metrics, aiding in decision-making.
Question 13
Which of the following describes blended learning in a training environment?
a) All training occurs in person
b) Training uses a mix of face-to-face and online methods
c) Employees train exclusively through e-learning modules
d) Training is conducted through informal sessions only
Correct Answer: b) Training uses a mix of face-to-face and online methods
Explanation: Blended learning combines traditional face-to-face instruction with online learning methods, offering flexibility in how employees receive training.
Question 14
What does the term “core competency” refer to in an organizational context?
a) A company’s primary line of business
b) A set of knowledge, skills, and abilities that give the company a competitive advantage
c) A method for calculating employee benefits
d) A strategy for cost-cutting in HR
Correct Answer: b) A set of knowledge, skills, and abilities that give the company a competitive advantage
Explanation: Core competencies are unique capabilities that help an organization differentiate itself and achieve success in the marketplace.
Question 15
What is a key feature of an employee engagement strategy?
a) Offering higher wages to all employees
b) Focusing on the emotional and professional commitment of employees
c) Reducing the number of employees
d) Introducing new software to replace the HR department
Correct Answer: b) Focusing on the emotional and professional commitment of employees
Explanation: Employee engagement strategies aim to strengthen employees' emotional commitment to their work and organization, improving job performance and satisfaction.
Question 16
What does a human capital management (HCM) system focus on?
a) Training new employees
b) Managing an organization’s workforce through recruitment, development, and retention
c) Monitoring attendance
d) Calculating retirement benefits
Correct Answer: b) Managing an organization's workforce through recruitment, development, and retention
Explanation: HCM systems help manage talent throughout the employee lifecycle, from hiring to development, performance management, and retention.
Question 17
What is the purpose of an employee data warehouse in HRIS?
a) To store confidential medical records
b) To serve as a central repository for employee data to facilitate reporting and analysis
c) To track the use of office supplies
d) To manage payroll data exclusively
Correct Answer: b) To serve as a central repository for employee data to facilitate reporting and analysis
Explanation: Employee data warehouses consolidate information from various sources, making it easier for HR professionals to analyze data for decision-making.
Question 18
What is the goal of performance management systems?
a) To identify poor performers for termination
b) To improve employee performance through ongoing feedback and goal-setting
c) To reduce salaries based on poor performance
d) To create more paperwork for HR
Correct Answer: b) To improve employee performance through ongoing feedback and goal-setting
Explanation: Performance management systems help employees and managers set clear performance goals, monitor progress, and provide feedback for continuous improvement.
Question 19
What does an affirmative action plan (AAP) primarily focus on?
a) Reducing employee turnover
b) Increasing diversity by actively hiring from protected classes
c) Eliminating performance reviews
d) Introducing mandatory employee training programs
Correct Answer: b) Increasing diversity by actively hiring from protected classes
Explanation: An AAP is a written document that outlines how an employer plans to increase representation of protected groups through hiring, training, and promotions.
Question 20
What is a primary goal of workforce analytics?
a) To hire more temporary employees
b) To provide predictive insights into workforce trends for better decision-making
c) To reduce employee training costs
d) To automate HR tasks
Correct Answer: b) To provide predictive insights into workforce trends for better decision-making
Explanation: Workforce analytics uses data to predict trends such as turnover, performance, and talent needs, helping organizations make informed decisions.
