OA Exams

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Question 01

A company decides to implement a new rewards program to increase employee engagement. Which change management model would be most appropriate?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: c) ADKAR Model

Explanation: The ADKAR Model focuses on change at an individual level, including elements like awareness and desire, making it effective for employee engagement initiatives.

Question 02

A student assumes that because they passed one class easily, all future classes will be just as easy. What reasoning error does this reflect?

a) Hasty generalization
b) Slippery slope
c) False dilemma
d) Ad hominem

Correct Answer: a) Hasty generalization

Explanation: The student is making a broad assumption about future experiences based on one class.

Question 03

A manager implements a system where team members are held accountable for their tasks. What management technique is this an example of?

a) Micromanagement
b) Performance management
c) Task management
d) Participative management

Correct Answer: b) Performance management

Explanation: Performance management involves holding individuals accountable for their tasks to ensure objectives are met.

Question 04

A person argues that because one politician is corrupt, all politicians must be corrupt. What fallacy does this represent?

a) Hasty generalization
b) Slippery slope
c) False dilemma
d) Ad hominem

Correct Answer: a) Hasty generalization

Explanation: The person is making a broad assumption about an entire group based on one individual.

Question 05

A company decides to restructure its leadership team to improve decision-making. Which change management model would be most effective?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: d) McKinsey 7-S Model

Explanation: The McKinsey 7-S Model is ideal for restructuring as it focuses on aligning organizational elements like strategy, structure, and systems.

Question 06

A student believes that because they failed one test, they will fail the entire course. What fallacy is this an example of?

a) Hasty generalization
b) Slippery slope
c) False dilemma
d) Post hoc fallacy

Correct Answer: b) Slippery slope

Explanation: The student assumes one failure will lead to a chain of negative events, which is characteristic of the slippery slope fallacy.

Question 07

A manager decides to focus on building trust among team members to improve collaboration. Which team-building strategy does this align with?

a) Mutual trust and respect
b) High levels of conflict
c) Lack of accountability
d) Undefined roles

Correct Answer: a) Mutual trust and respect

Explanation: Building mutual trust and respect among team members is key to fostering a collaborative and cohesive team.

Question 08

A company decides to offer employees more flexibility in their work schedules to increase job satisfaction. Which motivational theory does this align with?

a) Maslow’s Hierarchy of Needs
b) Herzberg’s Two-Factor Theory
c) McClelland’s Theory of Needs
d) Vroom’s Expectancy Theory

Correct Answer: b) Herzberg’s Two-Factor Theory

Explanation: Herzberg’s Two-Factor Theory emphasizes job satisfaction and factors such as flexibility and autonomy.

Question 09

A person concludes that because one restaurant had bad service, all restaurants in that area must be bad. What fallacy does this represent?

a) Hasty generalization
b) False dilemma
c) Slippery slope
d) Ad hominem

Correct Answer: a) Hasty generalization

Explanation: The person is making a broad assumption about all restaurants based on one experience.

Question 10

A company decides to improve communication between departments. Which change management model would be most appropriate?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: d) McKinsey 7-S Model

Explanation: The McKinsey 7-S Model focuses on structure, including communication systems within an organization.

Question 11

A person believes that because they had one negative interaction with a co-worker, they will never get along with that person. What kind of fallacy is this?

a) Hasty generalization
b) False dilemma
c) Slippery slope
d) Post hoc fallacy

Correct Answer: a) Hasty generalization

Explanation: The person is making a broad assumption about future interactions based on one event.

Question 12

A manager decides to delegate tasks based on each employee’s strengths. Which motivational theory does this align with?

a) Maslow’s Hierarchy of Needs
b) Herzberg’s Two-Factor Theory
c) McClelland’s Theory of Needs
d) Vroom’s Expectancy Theory

Correct Answer: c) McClelland’s Theory of Needs

Explanation: McClelland’s Theory emphasizes individual needs and strengths, which can be nurtured through task delegation.

Question 13

A student argues that because they didn’t study for one test, they will never do well in the course. What fallacy is this an example of?

a) Slippery slope
b) Hasty generalization
c) False dilemma
d) Post hoc fallacy

Correct Answer: a) Slippery slope

Explanation: The student assumes one event will lead to a series of negative outcomes without evidence.

Question 14

A company decides to focus on improving employee retention through training and development programs. Which change management model would be most appropriate?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: a) Kotter’s 8-Step Change Model

Explanation: Kotter’s model provides a step-by-step guide for comprehensive organizational changes, including training and development.

Question 15

A person believes that because they succeeded once, they will always succeed. What fallacy does this represent?

a) Hasty generalization
b) False dilemma
c) Slippery slope
d) Post hoc fallacy

Correct Answer: a) Hasty generalization

Explanation: The person is making a broad assumption about future successes based on one experience.

Question 16

A manager implements a feedback system to ensure employees meet performance expectations. What management technique does this resemble?

a) Micromanagement
b) Performance management
c) Task management
d) Participative management

Correct Answer: b) Performance management

Explanation: Performance management involves setting clear expectations and providing feedback to ensure performance goals are met.

Question 17

A student believes that because they failed one assignment, they will fail the course. What fallacy is this an example of?

a) Slippery slope
b) Hasty generalization
c) False dilemma
d) Post hoc fallacy

Correct Answer: a) Slippery slope

Explanation: The student is assuming that one failure will lead to inevitable negative outcomes, characteristic of the slippery slope fallacy.

Question 18

A company decides to focus on building stronger relationships between teams to improve collaboration. Which team-building strategy does this align with?

a) High levels of conflict
b) Mutual trust and respect
c) Undefined roles
d) Clear communication

Correct Answer: b) Mutual trust and respect

Explanation: Building mutual trust and respect between team members is essential for successful collaboration.

Question 19

A person argues that because they didn’t get the job they applied for, they will never find employment. What fallacy does this represent?

a) Slippery slope
b) Hasty generalization
c) False dilemma
d) Post hoc fallacy

Correct Answer: b) Hasty generalization

Explanation: The person is making a broad assumption about their future employment prospects based on one job application.

Question 20

A company decides to improve its customer service by implementing new technology. Which change management model would be most appropriate?

a) Kotter’s 8-Step Change Model
b) Lewin’s Change Management Model
c) ADKAR Model
d) McKinsey 7-S Model

Correct Answer: a) Kotter’s 8-Step Change Model

Explanation: Kotter’s model is effective for implementing comprehensive changes, such as introducing new technology to improve customer service.

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