OA Exams

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  • November 29, 2024

Question 01

Which pricing strategy involves lowering prices for a limited time to increase sales volume?

a) Penetration pricing
b) Promotional pricing
c) Price skimming
d) Prestige pricing

Answer: b) Promotional pricing

Explanation:
Promotional pricing is used to boost short-term sales by offering temporary discounts. This strategy creates a sense of urgency for consumers to make purchases during the promotional period.

Question 02

Which growth strategy is focused on expanding into new markets with existing products?

a) Market development
b) Market penetration
c) Product development
d) Diversification

Answer: a) Market development

Explanation:
Market development involves expanding the customer base by introducing existing products into new markets, targeting new geographic regions or demographic groups.

Question 03

Which stage of the product life cycle is characterized by rapidly increasing sales and the entry of competitors?

a) Introduction
b) Growth
c) Maturity
d) Decline

Answer: b) Growth

Explanation:
In the growth stage, product sales rise quickly, competitors enter the market, and profits increase as more consumers adopt the product. Companies often invest in marketing during this phase.

Question 04

Which type of segmentation divides the market based on a customer’s lifestyle and personality traits?

a) Demographic segmentation
b) Behavioral segmentation
c) Geographic segmentation
d) Psychographic segmentation

Answer: d) Psychographic segmentation

Explanation:
Psychographic segmentation categorizes customers by their interests, values, and lifestyle, helping companies tailor their messaging to appeal to individuals with specific attitudes or behaviors.

Question 05

 In the BCG matrix, which product is identified as having low market share but being in a fast-growing industry?

a) Star
b) Cash cow
c) Dog
d) Question mark

Answer: d) Question mark

Explanation:
A question mark product has low market share in a high-growth market. These products require significant investment to grow market share and become stars.

Question 06

Which of the following is a characteristic of market penetration strategy?

a) Entering new markets with new products
b) Offering new products in existing markets
c) Selling more of the existing product to current customers
d) Targeting new customer segments with existing products

Answer: c) Selling more of the existing product to current customers

Explanation:
Market penetration focuses on increasing sales of existing products to current customers, often through promotional efforts or price reductions to gain a larger share of the market.

Question 07

What is a key purpose of integrated marketing communications (IMC)?

a) To lower advertising costs
b) To ensure a consistent message across all channels
c) To increase the product’s price
d) To target niche markets

Answer: b) To ensure a consistent message across all channels

Explanation:
IMC ensures that a brand’s message is consistent and coherent across all marketing channels, which helps build customer trust and reinforces brand identity.

Question 08

Which pricing strategy sets a high initial price for a product, gradually lowering it over time?

a) Penetration pricing
b) Promotional pricing
c) Price skimming
d) Leader pricing

Answer: c) Price skimming

Explanation:
Price skimming involves setting a high price initially to maximize profits from early adopters and gradually lowering the price to attract price-sensitive customers as the product matures.

Question 09

Which social style, according to the social styles matrix, is defined by high responsiveness and high assertiveness?

a) Analytical
b) Amiable
c) Driver
d) Expressive

Answer: d) Expressive

Explanation:
Expressive individuals are highly assertive and responsive, often characterized by their enthusiasm and focus on relationships and persuasion in social interactions.

Question 10

Which stage of the consumer decision-making process involves the consumer considering whether to purchase a product?

a) Search
b) Post-purchase evaluation
c) Decision
d) Problem recognition

Answer: c) Decision

Explanation:
In the decision stage, the consumer evaluates the available options and determines whether to purchase the product or service based on their research and preferences.

Question 11

Which type of marketing research involves conducting one-on-one conversations with customers to gather insights?

a) Survey research
b) Behavioral observation
c) In-depth interviews
d) Focus groups

Answer: c) In-depth interviews

Explanation:
In-depth interviews are structured conversations between a researcher and a respondent to gather detailed insights, often used to explore consumer opinions, preferences, and behaviors.

Question 12

What is the main focus of qualitative research in marketing?

a) To count and analyze numerical data
b) To understand customer perceptions and behaviors
c) To measure sales performance
d) To assess financial viability

Answer: b) To understand customer perceptions and behaviors

Explanation:
Qualitative research explores customer attitudes, perceptions, and motivations, helping marketers gain deeper insights into what drives consumer behavior.

Question 13

Which market segmentation strategy divides customers by geographic regions?

a) Demographic segmentation
b) Geographic segmentation
c) Psychographic segmentation
d) Behavioral segmentation

Answer: b) Geographic segmentation

Explanation:
Geographic segmentation divides the market based on location, allowing marketers to target consumers in specific regions, cities, or climates with tailored products or marketing efforts.

Question 14

Which step in the marketing planning process involves analyzing the internal and external factors affecting the organization?

a) Strategy development
b) Situational analysis
c) Monitoring and control
d) Setting objectives

Answer: b) Situational analysis

Explanation:
Situational analysis assesses the internal and external environment, including strengths, weaknesses, opportunities, and threats, to inform the marketing strategy.

Question 15

Which conflict management style focuses on compromising between parties to find a middle ground?

a) Competition
b) Avoidance
c) Collaboration
d) Compromise

Answer: d) Compromise

Explanation:
The compromise style involves both parties making concessions to reach an agreement, often resulting in a solution that partially satisfies both sides.

Question 16

In the customer life cycle, which phase involves acquiring a new customer into the company’s sphere of influence?

a) Retention
b) Conversion
c) Acquisition
d) Advocacy

Answer: c) Acquisition

Explanation:
Acquisition refers to attracting and engaging new customers, bringing them into the company’s influence, with the goal of converting them into paying customers.

Question 17

Which type of pricing strategy focuses on pricing a product lower than competitors to attract market share?

a) Penetration pricing
b) Prestige pricing
c) Price skimming
d) Competitive pricing

Answer: a) Penetration pricing

Explanation:
Penetration pricing sets a low price to quickly gain market share, often at the expense of short-term profitability, with the goal of establishing a strong customer base.

Question 18

Which type of segmentation divides customers by how they behave towards a product, such as usage frequency or brand loyalty?

a) Demographic segmentation
b) Behavioral segmentation
c) Psychographic segmentation
d) Geographic segmentation

Answer: b) Behavioral segmentation

Explanation:
Behavioral segmentation focuses on how consumers interact with a product, such as their purchasing habits, product usage, or loyalty, helping companies target specific behavior patterns.

Question 19

Which growth strategy focuses on creating new products for expansion into new markets?

a) Product development
b) Diversification
c) Market development
d) Market penetration

Answer: b) Diversification

Explanation:
Diversification is a high-risk growth strategy that involves introducing new products into new markets, allowing companies to expand their reach and explore new opportunities.

Question 20

Which research method involves observing consumer behavior in a natural setting?

a) Focus groups
b) Behavioral observation
c) In-depth interviews
d) Survey research

Answer: b) Behavioral observation

Explanation:
Behavioral observation involves watching consumers in real-world settings, allowing marketers to gather insights on how customers interact with products without influencing their behavior.

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