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- December 15, 2024
Question 41
A chief human resources officer (CHRO) wants to build a data analytics team but the chief financial officer (CFO) is unsure of the need. What should the CHRO do to obtain support?
A. Implement the team without CFO approval
B. Hire external consultants
C. Present evidence-based analysis to support the need
D. Reduce the scope of the team
Answer: C. Present evidence-based analysis to support the need.
Explanation: Providing evidence that demonstrates the value and necessity of the analytics team can help gain the CFO’s support.
Question 42
An Agile HR team is trying to assess the success of a new sales training program. What data should they use?
A. Impact assessment data
B. Employee satisfaction surveys
C. Informal feedback from sales teams
D. Observational data
Answer: A. Impact assessment data.
Explanation: Impact assessments measure the tangible results of the training program, such as increases in sales volume.
Question 43
After completing a new hire training program, an Agile HR team sends a survey to managers to assess job performance. What value concept is being used?
A. Employee satisfaction
B. End-customer value
C. Process improvement
D. Compliance tracking
Answer: B. End-customer value.
Explanation: The focus is on ensuring that the training program delivers value to the customer through improved employee performance.
Question 44
A company wants to understand employee sentiment after several organizational changes. How should Agile be used to accomplish this?
A. Send short pulse surveys monthly
B. Conduct annual satisfaction surveys
C. Hold quarterly focus groups
D. Review employee feedback annually
Answer: A. Send short pulse surveys monthly.
Explanation: Agile encourages frequent pulse checks to gather real-time feedback and quickly address any concerns.
Question 45
An Agile HR professional meets with leaders to create personas based on user groups affected by restructuring. How does this deliver value to the business?
A. It reduces employee turnover
B. It increases employee engagement
C. It provides an employee-centric approach
D. It ensures leadership buy-in
Answer: C. It provides an employee-centric approach.
Explanation: By using personas to understand how different groups will be impacted, Agile HR ensures that decisions are made with the employees' experiences in mind, aligning with business goals.
Question 46
An Agile HR team is reviewing workforce planning metrics and notices a recurring large demand for labor at the start of the third quarter. What should the HR professional do next?
A. Expand recruitment efforts
B. Hire temporary staff
C. Assess the reason for the demand
D. Increase training efforts for the current workforce
Answer: C. Assess the reason for the demand.
Explanation: Understanding the root cause of the labor demand will help the HR team plan more effectively and address any underlying issues.
Question 47
How will human resources (HR) be perceived when Agile practices are implemented to achieve a competitive advantage through people?
A. As a compliance function
B. As a strategic asset
C. As a cost-saving measure
D. As a hiring facilitator
Answer: B. As a strategic asset.
Explanation: By implementing Agile, HR transitions from a traditional support role to being viewed as a strategic partner that contributes to achieving the organization’s competitive advantage.
Question 48
What should human resources (HR) use to create strategic value for the organization in Agile practices?
A. Financial reports
B. Compliance guidelines
C. High-performing teams
D. Standard operating procedures
Answer: C. High-performing teams.
Explanation: Agile HR focuses on creating high-performing teams that drive strategic value and align their efforts with business goals.
Question 49
Which Agile tool is being applied when an HR team places a whiteboard in the cafeteria to provide daily updates on new initiatives?
A. Kanban board
B. Gantt chart
C. Retrospective board
D. Daily stand-up
Answer: A. Kanban board.
Explanation: A Kanban board is a visual tool used to update the team and stakeholders on progress and tasks, making the work transparent and accessible.
Question 50
A recent pulse survey shows that 25% of new hires are leaving within the first four months. Which stage of design thinking does this represent?
A. Empathize
B. Ideate
C. Prototype
D. Business challenge
Answer: D. Business challenge.
Explanation: The results of the pulse survey indicate a business challenge that needs to be addressed, serving as the foundation for further exploration in the design thinking process.